Stumbled across an interesting new bug-tracking tool, called 16bugs.com. I say interesting, as the main goal of the tool is to provide an interface that makes tracking bugs “an easy and unobtrusive task. It could even be funny!” Not sure exactly what makes it funny, though the interface looks nice.
The business model behind 16bugs is to provide a free version with limited features, and a subscription-based service at reasonable rates (from $8 to $25 a month). It’s hosted on the 16bugs server, so your developer/QA folks will need to access this third-party site. As one visitor brought up in the forum, it would be a great idea to add SSL encryption – I think a lot of companies would be very sensitive to having their software defects kept outside their control.
Personally, I feel this model for bug tracking has some great potential, especially for small companies that aren’t interested in setting up their own BugZilla, or for companies that contract with different firms that need access to a shared bug-tracker. I know at least one company I’ve done consulting work for that could have really benefited from a system that’s easy for outside developers to access.




